What is a Pre-Order Figure?
A Pre-Order Figure is an item that is yet to be released but must be reserved and paid for in advance. When you place a pre-order, you will receive the figure as soon as it arrives in our warehouse.

Delivery and Payment
The figure will be delivered in the period mentioned on the product page. This can sometimes vary, and the term can be long. For a pre-order, you always need to pay the full amount in advance.

Order Conditions
You may not order other products together with a pre-order figure. Orders are only shipped when they are complete.

Can I change my pre-order?
Changes are limited and depend on the status of your order. For cancellations, you can send an email to [email protected] up to 24 hours after placing your order. Cancellation may incur costs.

What happens if a pre-order figure is not released?
In exceptional cases, it can happen that a figure is not released. In this case, you will receive an email from us and get a full refund of the product.